Westhill Getting Started Q&A

Participate in a “virtual” Question and Answer session with Westhill.

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Truth vs. Myth

Unfortunately, many contractors will just tell you what you want to hear to get the job.  Let’s talk about some common fictions and what you can expect from Westhill, an industry leader and trusted home remodeling contractor.

Myth #1
“Sure …we can build your project with that budget.”
We can’t and neither can anyone else if the budget is unrealistic. Such contractors are either making promises they won’t keep or plan on writing multiple change orders as a back-door way of increasing the final overall contract price. Therefore, the low estimate may not always be the best way to go. Unsuspecting homeowners often learn too late that an unscrupulous contractor knew they could not complete the home remodel for the homeowners’ original budget and have now limited the options available to the homeowner.

We put all of our exceptional knowledge, experience, and expertise at your disposal during the design and estimating phases to make certain our estimate is complete and will realistically meet your design aspirations and allocated budget.

Myth #2
“It won’t make much of a mess.”
Yes, it will. Construction is especially messy work when there’s demolition involved, as with a room addition or complete kitchen renovation project.

We pay close attention to minimizing the dust and debris, clean up thoroughly after ourselves every day, and are always respectful of your family and your home.

Myth #3
“There won’t be too much noise.”
Yes, there will be construction noise and we won’t pretend otherwise.

We strive to mitigate or eliminate unnecessary noise including loud radios or equipment left needlessly idling to minimize the disruption to you or to your neighbors.

Myth #4
“We always use only the finest products.”
What does “finest” mean?  “Finest” is all relative.  Your product choices and budget establish what we use for your project.

We carefully and completely explain the options. We help you determine how your product selections will work within your defined budget, and help identify alternative products that may be better suited to your needs and budget.

Myth #5
“We’ll be done in no time.”
Well, perhaps no time they’re really committed to.

Each project comes with a realistic schedule based on its complexity. If we encounter unexpected delays, we alert you at that stage and provide an adjusted timeline if required. We don’t wait until the last day, as we think surprises should be saved for birthday parties.

Myth #6
“Sure we’re licensed and insured.”
Licensed to do what? Insured by whom? Insured for how much?

Westhill encourages all homeowners to check the Contractors State License Board as well as the local Better Business Bureau to verify a general contractor’s credentials before selecting a remodeling partner. Each general contractor should be currently licensed in the state of Washington, fully insured, carry the appropriate worker’s compensation insurance, and be in good standing with the Better Business Bureau.  Westhill carries and A+ rating with the BBB.

Myth #7
“You don’t need a permit to do that. In fact, I can give you a better price if we don’t pull a permit.”
Any time you are moving plumbing, electrical or gas services a permit is required by law. Remodeling your home without the appropriate permit(s) may save you a few dollars now, but possibly with potential legal risk and financial headaches down the road.

Westhill’s design and workmanship on each custom home or home remodel project is fully and properly permitted, reviewed and inspected for your safety, protection and peace of mind. Each city has its own building and permit requirements set forth to ensure the community’s overall safety and welfare are not put at risk.